Freight Forwarder · Trade Compliance Partner · Our Story
We’re Vietnamese professionals in Toronto — who ship your goods and make sure you never overpay on import taxes. Two roles. One team. One lane.
How NovaLynk was born
A few years ago, I was helping a family friend who ran a small Vietnamese restaurant supply business in Scarborough. They imported lacquerware, bamboo products, and decorative goods from a supplier in Bình Dương. Nice products, reliable supplier, steady business.
What wasn’t steady was their cash flow. On every container, they were paying $8,000–$12,000 in import duties. When I looked at their paperwork, the answer was obvious: their goods qualified for 0% tariff under CPTPP. They had been importing since 2019 — the year CPTPP came into force — and nobody had ever told them. Three years. Roughly $30,000 in unnecessary tariffs.
Their existing freight forwarder — a large multinational — had simply never brought it up. It wasn’t their problem. They moved boxes. They didn’t think about tax optimization for their clients.
That’s when I decided to build something different. NovaLynk is built on a simple premise: freight forwarding and trade compliance are inseparable. Moving your goods matters. But making sure you’re not overpaying to move them matters just as much.
I grew up in Vietnam and built my career in Canada. I understand the supplier relationships, the cultural context, the business practices on both sides. When your shipment hits a snag in Ho Chi Minh City at 11pm Toronto time — we have a local partner on the ground who picks up the phone. That’s not something you get from a call centre.
Why we do both
When I look back at the story of my friend paying $36,000 in unnecessary duties every year, I realize the problem wasn’t that they had a bad freight forwarder. They had one. The problem was that their freight forwarder never asked: “Do your goods qualify for CPTPP?”
That’s why NovaLynk is built with two inseparable roles. Moving your goods is the job we do. Making sure you don’t overpay on taxes is the responsibility we take on. No one on the Canada–Vietnam market is doing both for SMEs.
What makes us different
Our service commitments
All-in pricing — no hidden fees discovered at delivery. Full cost upfront, including customs brokerage and last-mile GTA.
We contact you before you need to ask. At every milestone — departure, transhipment, arrival, customs clearance — you get an update.
We don’t wait for you to ask. Every shipment gets a CPTPP eligibility review. If you qualify, we prepare the C/O.
No extra charge.
Talk to us in English or Vietnamese. Your Vietnamese supplier communication is always handled in Vietnamese — no language friction, no lost-in-translation errors.
Speak directly with our founder about your cargo — we assess CPTPP
eligibility and recommend the best freight approach for your business.
NovaLynk was built for Canadian businesses of all backgrounds who import from Vietnam. Whether you’re a shoe retailer in Mississauga, a furniture importer in Scarborough, or a food distributor in Markham — if you’re importing from Vietnam, we speak your supplier’s language and we know your lane inside out.
Our Vietnamese-speaking team isn’t a marketing tagline. It means your supplier in Bình Dương gets a call in their own language when there’s a documentation issue at 6pm their time. It means we can walk through a C/O Form VN directly with your factory, in Vietnamese, and get it right the first time.
Two roles. One commitment. That’s why we exist.
Tell us about your first shipment and we’ll take care of the rest — including a free CPTPP eligibility check.
Tiếng Việt